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Reducing Risk & Recidivism

Through Voice-Based Behavioral Intelligence

The Problem

Correctional systems face escalating challenges

  • High rates of relapse, violence, and self-harm 

  • Mandatory call recording with limited analytic use 

  • Staffing shortages and officer burnout

  • Legal exposure and public scrutiny  

  • Pressure to reduce recidivism and improve re-entry outcomes 

Today, most facilities record calls but do not analyze them meaningfully. Review is typically

  •  Random sampling 

  • Manual listening 

  • Retrospective 

  • Subjective

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This means early warning signs are missed. 

The Solution

Consa + VoiceSense provides automated behavioral risk detection across 100% of recorded inmate communications. 

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We analyze how a person speaks — not what they say — to identify

  • Rising emotional distress 

  • Agitation and impulsivity

  • Cognitive overload 

  • Loss of emotional regulation

  • Escalation toward relapse or violence 

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This creates a proactive risk-intelligence layer for correctional systems. 

How it Works

*Using existing recorded calls (no workflow change)

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After each call, the system generates

  • Objective behavioral risk score

  • Emotional trajectory across the call  

  • Escalation flags for staff review 

  • Longitudinal trends by individual

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Staff move from

“Listening randomly” to “Reviewing only the calls that matter.” 

Use Cases

  • Relapse prevention (substance use, re-entry stress) 

  • Violence & self-harm risk detection 

  • Mental health triage 

  • Parole & probation monitoring 

  • Re-entry program support 

  • Officer & clinician workload reduction 

Why This Is Different 

Most analytics tools focus on keywords and sentiment. 

We focus on vocal physiology and behavioral signals, which are 

  • Language-agnostic 

  • Culture-agnostic 

  • Resistant to manipulation 

  • Detectable even when individuals mask emotions

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This technology is already used in

  • Government programs 

  • Clinical trials 

  • Hospital systems

  • Correctional environments internationally 

Outcomes

Correctional systems using this approach can achieve

  • Earlier identification of high-risk individuals 

  • Reduced incidents and emergency interventions 

  • Better allocation of mental health resources 

  • Objective, defensible risk documentation

  • Support for recidivism-reduction goals 

  • Strong data for legislative and grant reporting

Pilot Program

90-Day Pilot Program

Scope

  • Analyze existing recorded calls 

  • No change to inmate or staff behavior

  • No content monitoring required

Deliverables

  • Behavioral risk scoring 

  • Escalation trend analysis 

  • Staff review dashboards 

  • Outcome correlation report

Success Metrics

  • % of high-risk cases identified earlier 

  • Reduction in reactive incidents 

  • Staff workload impact 

  • Operational feasibility

Privacy & Compliance

  • No content interpretation required 

  • Voice signal analysis only 

  • Secure, encrypted processing 

  • Audio deleted after analysis 

  • Fully auditable 

  • Designed for regulated environments

The Goal

Help correctional systems: 

Identify risk earlier, intervene smarter, and support safer outcomes — inside facilities and after release. 

Contact Us

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